Before an Inspector of the Department of Employment and Industrial Relations will investigate a claim an employee will need to provide some basic information about their employment by completing this Department's Wage and Conditions Claim Form.
To obtain a copy of the form contact Wageline.
The Wage and Conditions Claim Form is to be completed and signed by an employee, previous or current, who believes there may be wages, conditions or other entitlements owed to them as a result of their employment with an employer.
Note: If you are a member of a union and the union is looking into this matter on your behalf OR if you are taking any other action, legal or otherwise, to recover the amounts you claim to be outstanding, please be aware that the Inspectors will NOT investigate a matter whilst it is already being investigated by another body. If the union or other body (e.g., solicitor) has ended its investigation but could NOT assist you, you can lodge a claim form and tell us about the reason why the union or other body could not assist you. |
Details required before an investigation will commence include, for example:
Your Wage and Conditions Claim Form will be forwarded to you from Wageline. You are advised to return the form to the Regional Wage Resolution office nearest to where your job was/is located.
A Senior Officer of this Department will review your allegations. If considered appropriate, your employer/former employer will be contacted by telephone or letter and urged to resolve the matter without the necessity for a formal investigation. Normally, the matter will remain in the resolution process for approximately 28 days. This period may be extended if positive discussions/negotiations occur. It will not be necessary for you to contact us during this period. However, you may be contacted as part of the process and in response to any issues raised by the employer.
Following this resolution process a more detailed investigation of unresolved matters may occur or you may be advised of other options including conference hearings before the Queensland Industrial Relations Commission (QIRC)
If the above methods are not successful or not appropriate to your claim the matter may be referred to an Inspector for formal investigation and you will be advised of the outcome in due course.
Your Privacy
The Department of Employment and Industrial Relations manages your information in accordance with the Industrial Relations Act 1999 (PDF, 1.9MB), the Privacy Act 1988 and the Queensland Privacy Information Standard (IS42). The Department collects information in a Wage and Conditions Claim Form for the purposes of determining your entitlements. The Department also uses information for statistical research, monitoring and evaluation that may be carried out by the Department or contracted to commercial researchers.
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© The State of Queensland (Department of Employment and Industrial Relations) 2006
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